[PVS 7.1] - Streamed VM setup Wizard "CRASH" : Object reference not set to an instance of an object.

Hi everyone,

Small post for a similar incident thereto :

- http://discussions.c...ws-server-2008/

and logically error  fixed in version " 6.1 019 "

- Http://support.citrix.com/article/CTX137709 :

When using the Streamed VM setup Wizard , Provisioning Services Console might fail to retrieve the template information and the Following error Message Appears :

" Can not connect to the hypervisor at <hypervisor location>
Object reference not set to an instance of an object . "
[# LA3483 ]

Actual version " 6.1 019 " error does not appear . By against version 7.1 can't use the Wizard Streamed VM setup. The error appears as you can see an attachment (pvs-console.png) : "Object reference not set to an instance of an object" .

The environment :

- Pvs = 7.1 Virtual Machine Windows Server 2008 R2 + Microsoft Visual C + + 2008 Redistributable 4.0 Extended NETFramework
- Hypervisor : vSphere 5.1.0 - 1312873
- SQL : Virtual Machine Windows Server 2008 R2 + SQL 2012 sp1

I am trying to generate LOGS to post here .

Is it really a BUG ?


1°) : discussions.citrix.com/topic/324886-xendesktop-setup-wizard-fails-pvs-61-hotfix-016-vmware-host/page-2


The other issue reported during the PVS upgrade was also resovled for me

"Streaming setup wizard will not enumerate the cluster/Host details in the second datacenter in VC"

After adding a registry entry under HKLM\Software\Citrix\ProvisioningServices issue resolved.

Hope this issue of not reading/enumerating the cluster/Host information from 2nd datacenter is from 6.0 :)

Note: To configure Image Update Management with an ESX server configured for use with multiple datacenters, add the following registry entry under the corresponding Image Update Management Server:
•Create a registry key named PlatformESX under HKLM\Software\Citrix\ProvisioningServices
•Under PlatformESX , create a string value named Datacenter , then enter the name of the datacenter where your Update virtual machine is hosted.
Note: If running a vCenter server on alternate ports, the following registry modifications must be made in order to connect to it from Provisioning Services: •Create a new registry key named PlatformEsx under HKLM\Software\Citrix\ProvisioningServices

•Create a new string value in the PlatformEsx key named ServerConnectionString and set it to http://{0}:300/sdk)


SOURCE : support.citrix.com/proddocs/topic/provisioning-61/pvs-vdisks-wizards-vhpool-create.html


2°) : support.citrix.com/article/CTX138199


After installing Hotfix 16 for Provisioning Services 6.1 in environments with multiple VMware ESX data centers, the Streamed VM Setup Wizard enumerates only those clusters/hosts that are located in the default data centers.


The Streamed VM Setup Wizard works if ONE ESXi is selected


A private fix is available. Please contact citrix support with  our initial case: SR # 61188583

Citrix Forum


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